STASIAK-BETLEJEWSKA, R.; KAYE, M.; DYASON, M.; STACHOVÁ, K.; URBANCOVÁ, H. THE SERVICES QUALITY LEVEL ASSESSESMENT IN THE TECHNICAL UNIVERSITY WITH SERVQUAL METHOD APPLYING. Journal on Efficiency and Responsibility in Education and Science, [S. l.], v. 7, n. 3-4, p. 53–58, 2014. DOI: 10.7160/eriesj.2014.070302. Disponível em: https://www.eriesjournal.com/index.php/eries/article/view/105. Acesso em: 20 apr. 2024.