BUDIYANTI, H.; PATIRO, S. P. S.; DJAJADI, M.; ASTUTY, S. Does Service Quality in Education and Training Process Matters? Study of Government’s Human Resource Agencies in Indonesia. Journal on Efficiency and Responsibility in Education and Science, [S. l.], v. 13, n. 1, p. 41-55, 2020. DOI: 10.7160/eriesj.2020.130104. Disponível em: https://www.eriesjournal.com/index.php/eries/article/view/254. Acesso em: 5 dec. 2020.