LEONNARD, . . Antecedents of private university students’ satisfaction: The effects of traditional and electronic service quality. Journal on Efficiency and Responsibility in Education and Science, [S. l.], v. 14, n. 3, p. 154–166, 2021. DOI: 10.7160/eriesj.2021.140303. Disponível em: https://www.eriesjournal.com/index.php/eries/article/view/440. Acesso em: 20 oct. 2021.