Institutional Responsibility and Connectivity Efficiency in Public Schools During the COVID-19 Pandemic

A Comparative Analysis of the Digital Divide in Tunja, Colombia (2020–2021)

Authors

  • Alejandra Uscategui-Gómez Maestría Interdisciplinaria en Ciudades Sostenibles, Universidad Autónoma de San Luis Potosí, San Luis Potosí
  • Byron David Igua Muñoz Universidad Santo Tomás, Facultad de Ingeniería Electrónica, Maestría en Ingeniería, Tunja
  • Juan Carlos Campos Medina Universidad Pedagógica y Tecnológica de Colombia, Tunja; ENS Santiago de Tunja, Colombia
  • Joan Sebastian Igua Muñoz Programa Todos a Aprender PTA/FI 3.0 - Secretaría de Educación, Sogamoso; Universidad Pedagógica y Tecnológica de Colombia, Tunja
  • Jonathan Salomón Igua-Muñoz Instituto Potosino de Investigación Científica y Tecnológica, A.C., San Luis Potosí, Departamento de Ciencias Ambientales; LPAS: Laboratorio de Paisajes Antrópicos Sostenibles. San Luis Potosí

DOI:

https://doi.org/10.7160/eriesj.2026.190304

Keywords:

COVID-19, education, educational quality, remote education, technology adoption

Abstract

The COVID-19 pandemic highlighted deep structural inequalities in educational connectivity across low- and middle-income countries. This study evaluated the relationship between socioeconomic vulnerability and internet access in 14 public schools in Tunja, Colombia, during the most critical stage of social isolation in 2020 and one year later. An institutional census design was combined with Pearson correlations, paired-samples t-tests, and clustered ordinary least squares regression to analyse school-level connectivity patterns. The mean school-level proportion of students without internet access decreased from 56.5% in 2020 to 32.5% in 2021, corresponding to a 24.0-percentage-point increase in average school-level connectivity (95% CI: 10.7–37.2; p = 0.0018). A strong inverse association between the socioeconomic index and school-level connectivity was observed in both 2020 (r = −0.804, p = 0.00053) and 2021 (r = −0.794, p = 0.00069). Despite government efforts to distribute laptops and SIM cards, some of the most vulnerable institutions, particularly rural and peri-urban schools, showed limited improvement or even deterioration in connectivity. The findings suggest that expanding connectivity is necessary but may be insufficient to achieve educational equity. Digitally inclusive policies should therefore be territorially sensitive and pedagogically grounded if they are to address structural educational inequalities.

Author Biographies

Alejandra Uscategui-Gómez, Maestría Interdisciplinaria en Ciudades Sostenibles, Universidad Autónoma de San Luis Potosí, San Luis Potosí

Bachelor in Psychopedagogy, Specialist in Human Rights, UPTC: Universidad Pedagógica y Tecnológica de Colombia

Byron David Igua Muñoz, Universidad Santo Tomás, Facultad de Ingeniería Electrónica, Maestría en Ingeniería, Tunja

Master’s degree in engineering, Universidad Santo Tomás, Facultad de Ingeniería Electrónica, Seccional Tunja

Juan Carlos Campos Medina, Universidad Pedagógica y Tecnológica de Colombia, Tunja; ENS Santiago de Tunja, Colombia

Master’s degree in education, UPTC: Universidad Pedagógica y Tecnológica de Colombia, Docente ENS Santiago de Tunja, Member of the research group HISULA: Historia y prospectiva de la universidad latinoamericana.

Joan Sebastian Igua Muñoz, Programa Todos a Aprender PTA/FI 3.0 - Secretaría de Educación, Sogamoso; Universidad Pedagógica y Tecnológica de Colombia, Tunja

Master’s degree in history, UPTC: Universidad Pedagógica y Tecnológica de Colombia. Member of the research group REGIÓN: Asociación Centro de Estudios Regionales.

Jonathan Salomón Igua-Muñoz, Instituto Potosino de Investigación Científica y Tecnológica, A.C., San Luis Potosí, Departamento de Ciencias Ambientales; LPAS: Laboratorio de Paisajes Antrópicos Sostenibles. San Luis Potosí

Master’s Degree in Biological Sciences, Member of the research group GEO: Grupo de Ecología de Organismos, UPTC: Universidad Pedagógica y Tecnológica de Colombia; Ph.D. student: División de Ciencias Ambientales, Member of the research group LPAS: Laboratorio de Paisajes Antrópicos Sostenibles, IPICYT: Instituto Potosino de Investigación Científica y Tecnológica, San Luis Potosí 78216, SLP, México

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Additional Files

Published

2026-09-30

How to Cite

Uscategui-Gómez, A. ., Igua Muñoz, B. D., Campos Medina, J. C., Igua Muñoz, J. S. . and Igua-Muñoz, J. S. (2026) ’Institutional Responsibility and Connectivity Efficiency in Public Schools During the COVID-19 Pandemic: A Comparative Analysis of the Digital Divide in Tunja, Colombia (2020–2021)’, Journal on Efficiency and Responsibility in Education and Science, vol. 19, no. 3, pp. 222–236. https://doi.org/10.7160/eriesj.2026.190304

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Section

Research Paper